Boeing faces new inquiry over 787 inspection doubts
Written by on May 7, 2024
The US has opened a new inquiry into troubled jet firm Boeing, after the company told air safety regulators that it might not have properly inspected its 787 Dreamliner planes.
The Federal Aviation Administration (FAA) said it would look into whether staff had falsified records.
It said Boeing was re-inspecting all 787 jets on the manufacturing line.
Boeing will be forced to develop an “action plan” to address concerns about planes already in service, it added.
Boeing did not comment.
Internally, the company told staff last week that the “misconduct” had not created an “immediate safety of flight issue”, according to a message seen by BBC News.
“We quickly reviewed the matter and learned that several people had been violating company policies by not performing a required test, but recording the work as having been completed,” Scott Stocker, head of the Boeing 787 program, said in the email to staff.
The FAA said that Boeing had come forward “voluntarily” last month to warn that it “may not have completed” inspections required to confirm adequate electrical safeguards where the wings join the main body of certain of its 787 Dreamliners, a large jet often used on international flights.
“The FAA is investigating whether Boeing completed the inspections and whether company employees may have falsified aircraft records,” it said.
“As the investigation continues, the FAA will take any necessary action – as always – to ensure the safety of the flying public.”
It is the latest problem to erupt at Boeing in recent years. In January, an unused emergency exit door blew off a new 737 Max 9 plane shortly after take-off, thrusting its manufacturing and safety processes into the spotlight.
The incident prompted the temporary grounding of dozens of planes and has forced the firm to drastically slow production, while sparking increased regulatory oversight, criminal investigation and other legal and financial troubles.
In March, chief executive Dave Calhoun said he would be stepping down by the end of the year, becoming the most high-profile person to exit the company in the wake of the incident.
Boeing’s reputation had been damaged a few years ago, when two of its 737 Max planes crashed within five months of each other, claiming the lives of 346 passengers and crew. A 737 Max flown by Ethiopian Airlines aircraft crashed shortly after take-off in March, 2019, following a Lion Air crash in October 2018. That led to the then chief executive Dennis Muilenburg being fired.
Last month, Congress hosted a hearing featuring whistleblowers, including Sam Salehpour who testified that his concerns about the 787 had been dismissed.
Boeing has said it is working to reform its corporate culture to encourage people who see problems to speak out, with a “more than 500% increase” in reports from employees since January.
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